Property Management
We excel in managing properties because we understand the owner’s vision and perspective. The properties are managed at minimum cost. Latest information management systems help us build and maintain operations efficiently.
Property management systems manage the entire hotel management system improving efficiency and generating more revenue with more focus on the guest. Our passion for hotel development and management and our proficient personnel drive us towards effectual property management.
Asset Management
Managing hotel assets is challenging and crucial to maintain the hotel’s viability. We develop and maintain assets such that the revenues are optimally maximized. Getting hold of profitable opportunities without any compromise to the existing position is what we aim at.
Understanding each hotel and guest is different, we identify the different services that each hotel under our banner needs to provide and how each service can be capitalized to generate maximum revenue. Customized services and creative approach are liked by guests and help us increase the ROI.
An in-depth analysis gives us a clear picture of the hotel’s performance and helps us focus on key areas affecting the overall business of the hotel. Continuous check on direct and indirect competitors helps us to strengthen positioning of the hotel. We chose the right team of employees and vendors to work with for uninterrupted work at the lowest costs. Strong sales and marketing and excellent revenue generation strategies along with efficient operations help us achieve maximum profits and maintain the brand’s value. Challenging the status quo of traditional execution, we grow the hotel into a market leader.
Architectural Solutions
Competent architects with years of experience find cost-effective and eco-friendly infrastructure solutions for our hotels. We create extraordinary hotel concepts. Our hotels are spacious yet cosy at the same time, creating a place which puts the guests at comfort and ease. The influence of local culture and modern technology give our guests a unique experience. We take care of each inch of your property and build the best for that location. The property is built as per the government rules and regulations ensuring there are no legal obligations.
We put special emphasis on safety measures and waste management. We ensure life and fire safety solutions are well in place and there is enough done for disaster control and management. The hotels are equipped with basic infrastructural facilities along with modern security, wi-fi, phone and information systems.
Waste Management is significantly taken care of. Waste is segregated and disposed off accordingly. Also, we strongly believe and practice in reducing waste, conserving energy and water, lessening carbon emissions and contributing every bit to make world a better place.
Front Office Management
The first contact point for a guest is the front office desk which is a reflection of the quality of the services and facilities the hotel provides. This team needs to have a very human approach for making the guest feel at home when away from home.
Easy booking and smooth check in and check out of the guests plays a strong role in satisfying the customer. Imparting correct information about the hotel and the city to the guests is vital. The executives are trained to handle both online and offline bookings.
This team needs to be thoroughly equipped with the knowledge and capability to handle difficult situations. They are specifically trained to cater to guest grievances justly and with a human touch.
House Keeping
An unhygienic and dirty hotel is a complete NO for any guest. The housekeeping professionals are trained to manage the entire range of housekeeping services with utmost precision and care.
The housekeeping requirements are forecasted and accordingly scheduled to keep the rooms clean and ready always. The housekeeping staffs need to be trained properly to handle all the different tasks efficiently.
We follow stringent hygiene and cleanliness quality checks. Common areas and each room is inspected and approved after being cleaned. A guest is allotted the room only after approval from the quality inspector to avoid any unwanted experience for the guest.
Food and Beverage Management
The best chefs with exotic and traditional recipes ensure perfect balance of nutrition and flavour. We bring on your plates variety of savouries from world cuisines. The menu changes are made as per occasions and seasons. The restaurant layout is given special attention because ambience really matters when enjoying good food. Special Food and Beverages Recipes are tried and tasted and made better to suit your tastes.
Our competent kitchen and serving team can easily cater to any no. of guests. We truly believe good food makes the event and stay much more memorable, therefore we certain the best reaches you. Hygiene is paid special attention. Food and beverage are prepared with utmost care. The kitchen cleanliness is always maintained, delivering healthy food to you.
Raw materials for food and beverages are procured only from genuine suppliers and are quality checked before use. We ensure all Food Safety requirements are vitally met. We aim to deliver not only taste but also health to our guests.
Staffing & Training
A stringent screening and selection process is followed to bring on board the best of the industry experts matching to the specific requirements of the hotel. The employees are trained as per the global standards and constantly upgraded to keep pace with the changing conventions.
The employees are trained such that they can efficiently handle their jobs and are capable of taking real time decisions at critical times. Good selection and effective training sessions build a proficient team that helps us stay ahead of competition and provide excellent service at the most competitive prices.
Sales & Marketing
No business is successful without a strong sales and marketing strategy. Our sales and marketing team allows a wide and strong reach and drive in maximum traffic to the hotel. Our well connected network and amazing sales strategies ensure increase in the hotel revenue.
With the changing preferences of our customers, strong focus is laid on digital marketing and social media marketing while we cannot turn our backs on the traditional offline marketing techniques. Our target marketing through both online and offline mediums and explore all options to increase revenue and profits. We assure you of a legal and ethical approach in our effort to bring in new and repeated customers to the hotel.
